Privacy policy

1. Data controller

SIA “Limited 4 you”, Registration number: 40203611428, Address: Vestienas iela 2, Riga, Latvia. Email: info@autokatalizatori.lv, Phone: +371 29 007 007, Website: https://autokatalizatori.lv

2. Categories of personal data processed

We may process the following information:

• First name, last name
• Phone number
• Email address
• Vehicle information (make, model, engine type, type of service)
• Settlement and invoicing data
• Contents of the request form
• Communication history (emails, messages)
• Technical information (IP address, device type, browser, cookies)

3. Purposes and legal basis of data processing

Personal data is processed in order to:

• provide DPF filter cleaning, replacement and diagnostics;
• carry out catalytic converter replacement, evaluation or buy-up;
• provide the supply and installation of universal catalytic converters and exhaust system substitutes;
• provide chiptuning and ECU optimisation services;
• prepare estimates, invoices and warranty documents;
• provide customer support and communication;
• analyse website usage and improve its operation.

Legal basis:

• Performance of a contract (GDPR Art. 6(1)(b));
• Legal obligation (GDPR Art. 6(1)(c));
• Legitimate interest (GDPR Art. 6(1)(f));
• Consent (GDPR Art. 6(1)(a)) - for marketing communication.

4. Use of cookies

The website uses cookies to ensure its functionality, analyse visit statistics and improve the user experience. Cookies are stored for up to 12 months or until deleted in the user's browser.

5. Data retention periods

• Contract and invoice data - 5 years after the end of the financial year;
• Warranty data - until the end of the warranty period;
• Request data - until the service is performed;
• Marketing data - until consent is withdrawn.

6. Data transfer and recipients

Personal data may be transferred to:

• the company's employees and subcontractors for the performance of services;
• accounting service providers;
• IT and hosting service providers;
• state authorities in accordance with regulatory enactments.

7. Data security

We use SSL/HTTPS encryption, access control and data protection procedures, as well as organisational and technical security measures.

8. Rights of the data subject

You have the right to:

• access your data;
• request its correction or deletion;
• withdraw consent;
• object to the processing of data;
• lodge a complaint with the Data State Inspectorate (www.dvi.gov.lv).

9. Data transfer outside the EU

Data is normally not transferred outside the EU. If it is (e.g. using international IT services), it is carried out in accordance with GDPR requirements.

10. Changes to the policy

SIA “Limited 4 you” reserves the right to update this Privacy Policy at any time. The latest version is always available at https://autokatalizatori.lv. If you have any questions, contact us: info@autokatalizatori.lv, +371 29 007 007, Vestienas iela 2, Riga, Latvia.